London Website Design

To call our London website designers call: 020 3634 9292

Southend Website Design

To call our Southend website designers call: 01702 313495
London: 0203 634 9292 Southend: 01702 313495 Mob: 07944062954


Home » FAQ
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We often hear people saying “help I’ve got a Google Penalty” or at least they think they might have. So can we help you? Yes we can, but fixing a penalty is not a quick process, there are many different reasons why you may have a penalty, but it usually comes down to either trying to use sneaky old tactics that Google disprove of such as hidden text, keyword stuffing, cloaking, and such things on the website, or using poor quality links or automated programs to build lots of links automatically. If you have a penalty due to unethical (in Google’s eyes) practices onsite, we can clean the site up and help you request that Google remove the penalty.   If you see a message that says:
“We’ve detected that some of the links pointing to your site are using techniques outside Google’s Webmaster Guidelines. We don’t want to put any trust in links that are unnatural or artificial, and we recommend removing any unnatural links to your site. However, we do realize that some links may be outside of your control. As a result, for this specific incident we are taking very targeted action to reduce trust in the unnatural links. If you are able to remove any of the links, you can submit a reconsideration request, including the actions that you took. If you have any questions, please visit our Webmaster Help Forum.”      
Or a message that says:
Google Webmaster Tools notice of detected unnatural links on …….. We’ve detected that some or all of your pages are using techniques that are outside our quality guidelines, which are available here: Specifically, look for possibly artificial or unnatural links on your site pointing to other sites that could be intended to manipulate PageRank. For more information about our linking guidelines, visit We encourage you to make changes to your site so that it meets our quality guidelines. Once you’ve made these changes, please visit to submit your site for reconsideration in Google’s search results.    
Then you have been given a penalty due to poor quality or unnatural linking techniques. First we will need to look at the ratio of links that you have, and see how many use keywords compare to natural types of links, and then we will need to see what sort of links have actually been built to your website, and determine the best way to remove them. Sometimes we can help you to acquire a new domain and move your website content there and remove the old site from Google’s index and add the new site without the penalty. But that is  pretty drastic course of action and not suitable for everyone. Give us a call and tell us about your problem and we will see what we can do to resolve it for you: 079 440 62954
Yes, most often we can give your website a facelift and bring it in to the modern age. You are not alone, the internet is full of websites that were build by someone’s son, or done as a favour by a friend who has got a program on their computer that can make websites. There is no doubt that it did its job at the time, but it just wont cut it anymore. You need a professional image now if your company is going to be taken seriously. We can usually take at least the text from your website, (although often we find that when people sit down and think about it, they want to make quite a few changes to the text too, as it is often very out of date) and sometimes we can use the pictures too, although to look professional it is important that good quality images are used. The we will build a new website and use the information from your old website but using modern technology to make it iPad friendly etc…
Yes we could, but we first will want to make sure that your website is not adult related, or anything to do with religion or politics. If you pass that first test then we will be happy to talk to you about what has been done so far, we will need to work out why your optimisation company are not getting results. We will look at where you are ranking currently and what we can do to improve things for you, and get you where you want to be. We will need to take a look at how your website has been built, if the code or “onsite optimisation” has been correctly done, (or even done at all) if you currently have a penalty or not,  and what sort of links have been built for you previously. The best thing to do, is just give us a call on 079 440 62954 or 0800 634 92 92
Yes, even if you have lost contact with your old web designer, provided that your website is not Adult related, or have a religious or political theme, then we can usually help. We will need to take a look at your website, if it is still online, then we can usually move it to a new server for you, where you will have control over the website again. Or alternatively if your website has vanished and you cant get a reply from your old designer, if you contact us quickly enough, we can sometimes still recover your old website, or part of your old website and put it back online again for you. Just give us a ring and tell us what the problem is, and we will see if we can fix it for you.
If you have an E-commerce related question that is not here, just give us a call… 079 440 62954
If you have an SEO or SEM or SMO related question that is not here, just give us a call… 079 440 62954
If you have a Web design related question that is not here, just give us a call… 079 440 62954