Website Design & SEO questions often asked

Over the past 25 years certain questions have been often asked about building or updating your websites, here are some answers:

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How do you ensure patient data privacy and security on the website?2024-05-01T11:20:28+00:00

Our top priority is ensuring the utmost security and confidentiality of patient data. We implement robust security measures, including encryption protocols, access controls, and other security measures, to safeguard sensitive information.

Are your website designs compliant with healthcare regulations like HIPAA and GDPR?2024-05-01T11:29:53+00:00

Our website designs are fully compliant with healthcare regulations such as HIPAA and GDPR, providing peace of mind that patient data is protected at all times.

What measures do you take to protect sensitive patient information from unauthorised access?2024-05-01T11:37:05+00:00

We take a proactive approach to data security, staying abreast of the latest threats and continuously updating our systems to mitigate risks and protect against unauthorised access.

How do you ensure that the website reflects the professionalism and values of my medical practice?2024-05-01T11:57:21+00:00

We have been in the business for 25 years and understand the importance of conveying professionalism and trustworthiness for your medical practice. Our designs are tailored to reflect your brand identity and values, ensuring a cohesive and professional online presence.

What strategies do you employ to create a visually appealing and user-friendly interface for potential patients?2024-05-01T12:02:14+00:00

With a focus on user experience and visual appeal, we create websites that not only showcase your expertise but also resonate with potential patients, showcasing patient feedback and positive reviews, fostering trust and confidence in your practice.

Can you accommodate multilingual capabilities to reach diverse patient populations?2024-05-01T12:09:59+00:00

Yes, absolutely, we offer multilingual websites to cater to diverse patient populations, ensuring that language barriers do not hinder access to vital healthcare information and services. We recently built a dental recruitment website with the capability to cater for over 20 languages.

Can you integrate online appointment scheduling features into the website?2024-06-19T08:18:20+00:00

Absolutely, our integrated appointment scheduling features streamline the patient booking process, allowing patients to conveniently book appointments online at their convenience. And don’t worry, we understand that it’s essential to implement these features in a way that protects patient privacy and complies with relevant regulations.

What SEO strategies do you implement to improve the website’s visibility in search engine results?2024-06-19T08:37:26+00:00

We have over 20 years of SEO experience. Without giving away our knowledge we use a combination of Keyword research, with onsite and off site SEO, together with strategic link-building and content optimisation. Using these strategies we can help elevate your website’s search ranking, positioning you as a trusted authority in your field and attracting more patients to your practice.

Can you provide guidance on optimising content for relevant medical keywords?2024-04-01T13:09:56+00:00

Absolutely, we have over 20 years of genuine SEO experience. Through strategic link-building and content optimisation, we help elevate your website’s search ranking, positioning you as a trusted authority in your field and attracting more patients to your practice., and can conduct thorough keyword research to help you find keywords that are actually being searched for, and to optimise your website’s content to rank prominently for relevant medical terms and topics, so that potential patients can easily find your practice online.

Do you offer SEO services to improve the website’s search ranking?2024-04-01T13:08:16+00:00

Yes we do, we have over 20 years of professional Search Engine Optimisation and Search Engine Marketing experience. Unlike less experienced companies we wont steer you towards keywords that are easy to rank for but no one is searching for. We conduct careful market and keyword research to ensure that your efforts will bring people who are actually looking for your services.

How do you handle ongoing maintenance and updates for the website?2024-04-01T13:07:10+00:00

We offer our clients 2 options for maintenance and updates, The first option is an ongoing contract. With this, our dedicated team handles all aspects of website maintenance and updates, allowing you to focus on providing exceptional patient care without worrying about technical issues. With our ongoing support and maintenance services, your website remains up-to-date with the latest content, technology, and security enhancements, providing a seamless experience for both you and your patients.

Alternatively if you prefer not to have a maintenance contract, that is fine, we can carry out any updates for you as and when you request them, and will price for the work each time.


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What security measures do you implement to protect websites from cyber threats?2024-03-06T11:09:02+00:00

We recommend implementing a multi-layered approach to website security, including SSL encryption, firewall protection, malware scanning, and regular security audits. These proactive security measures mitigate risks and safeguard websites against cyber threats such as hacking, phishing, and data breaches.

Which social media platforms do you recommend integrating into the website?2024-03-06T11:07:30+00:00

This depends on your business and your audience. We recommend integrating social media platforms that align with your business goals, target audience, and content strategy. Popular options include Facebook, Twitter, Instagram, LinkedIn, YouTube, and Pinterest, but we can tailor recommendations based on your specific needs.

How do you ensure the website provides a seamless user experience?2024-03-06T11:05:48+00:00

Our UX design process focuses on understanding user needs, behaviours, and preferences to create intuitive and engaging website experiences. We conduct user research, usability testing, and user journey mapping to identify pain points and optimise the website for ease of use and navigation.

Can you assist with domain registration and management?2024-03-06T11:04:43+00:00

Absolutely! We can help you secure the perfect domain for your website. If you need help, our team will guide you through the domain registration process, help with domain transfers, and manage DNS settings to ensure your website is accessible online.

Do you offer website hosting services, and are the server specifications high?2024-03-06T11:03:12+00:00

Yes, we offer reliable website hosting services with robust server specifications to ensure optimal website performance and uptime. We have negotiated a special deal  with a good hosting company to provide a higher quality hosting service than is offered as standard. We charge just £60 per year for our hosting account, however we only offer this hosting for websites that we have either built, or that we manage for our customers.

How do you ensure the copy is engaging, informative, and tailored to our target audience?2024-03-06T10:57:55+00:00

We conduct thorough research to understand your target audience, industry, and unique selling propositions. Our copywriters use this insight to craft content that effectively communicates your message, addresses your audience’s pain points, and encourages engagement and conversion.

Do you provide copywriting services for website content?2024-03-06T10:57:15+00:00

Yes, we offer professional copywriting services to create compelling and engaging content for your website. Our team of experienced copywriters specialises in crafting persuasive copy that resonates with your target audience and drives action.

Do you offer custom graphic design services for logos, banners, and other branding elements?2024-03-06T10:56:21+00:00

Absolutely! Our talented graphic designers specialise in creating custom logos, banners, and other branding elements that effectively represent your brand and captivate your audience. We work closely with you to ensure the designs align with your brand identity and messaging.

What SEO strategies do you implement to improve website visibility and rankings?2024-03-06T10:54:46+00:00

We implement a comprehensive range of SEO strategies, including careful keyword research, on-page optimisation, link building, and content creation. Our goal is to use our 25 + years of accumulated training and knowledge to improve your website’s visibility and rankings on search engines, driving organic traffic and increasing your online presence.

Do you offer ongoing support and maintenance for the CMS, including updates and security patches?2024-03-06T10:52:56+00:00

Yes, we offer ongoing support and maintenance services for the CMS, including regular updates and security patches. These are available either on an as and when needed basis, or on a regular monthly contract, whichever you prefer. Our goal is to ensure your website remains secure, up-to-date, and functioning optimally, allowing you to focus on growing your business.

Can you provide training on how to use the CMS for content updates and management?2024-03-06T10:51:34+00:00

Absolutely! We can provide comprehensive training on how to use the CMS for content updates and management. Our training sessions are tailored to your specific needs and skill level, ensuring you feel confident and empowered to make updates to your website independently, and we are only WhatsApp message, Email, or Call away if you ever need help.

Which CMS platforms do you recommend, and why?2024-03-06T10:49:50+00:00

We recommend CMS platforms like WordPress, Joomla, or Drupal, known for their flexibility, scalability, and ease of use. These platforms offer a wide range of features and functionalities, empowering you to manage and update your website content with ease. By far the most popular CMS platform of all is WordPress with just over 43% of all websites on the internet being on this platform as of 2024.

Do you provide support for setting up and managing product listings, pricing, and inventory?2024-03-06T10:46:31+00:00

Absolutely! We offer comprehensive support for setting up and managing product listings, pricing, and inventory on your e-commerce website. Our intuitive content management system (CMS) makes it easy to add, edit, and organise product information, ensuring your online store is always up-to-date and accurate. If you prefer to have us setup and manage your products and inventory then we can also provide this service on either a one off, or an on-going basis.

If you like you can even contact us to work exclusively for you a set number of days a month, this is available from 1 – 12 days a month. Contact us for prices.

How do you ensure the security of customer data and transactions on the e-commerce website?2024-03-06T10:42:55+00:00

Security is our top priority. We implement industry-leading security measures, including SSL encryption, PCI compliance, and secure payment gateways, to safeguard customer data and transactions. Our goal is to provide a safe and secure shopping experience for your customers, building trust and loyalty.

Can you build an e-commerce website that can handle a large inventory and high transaction volume?2024-03-06T10:41:07+00:00

Absolutely! Our e-commerce solutions are fully scalable and can accommodate businesses of all sizes, from startups to enterprise-level organisations. We use robust platforms and advanced features to ensure seamless transaction processing and inventory management.

How do you ensure the custom development work aligns with our business goals and requirements?2024-03-06T10:40:16+00:00

We begin by gaining a deep understanding of your business goals and requirements. We collaborate closely with you throughout the development process, providing regular updates and opportunities for feedback. Our goal is to deliver custom solutions that not only meet but exceed your expectations, driving tangible results for your business.

Do you have experience integrating third-party APIs or systems into websites?2024-03-06T10:38:13+00:00

Absolutely! We have extensive experience integrating various third-party APIs and systems into websites, including payment gateways, CRM systems, and other integrated automation tools. Our seamless integrations enhance the functionality and effectiveness of your website.

What kind of custom features and functionalities can you develop for our website?2024-03-06T10:36:06+00:00

Our team of experienced developers can create custom features and functionalities tailored to your specific needs and objectives. Whether you require advanced e-commerce functionality, a bespoke exclusive plugin built, customised forms, or integration with third-party systems, we have the expertise to bring your vision to life.

How do you ensure the website functions effectively on different devices and screen sizes?2024-03-06T10:33:31+00:00

Our websites are built using responsive design principles, ensuring seamless functionality across all devices and screen sizes. These websites adapt seamlessly to different devices, providing an exceptional user experience regardless of the screen size.

What is your design process, and how much input can we have during the design phase?2024-03-06T10:31:46+00:00

Our design process is collaborative, ensuring your input and feedback are valued every step of the way. We start with an initial consultation to understand your design preferences and objectives. Then we go away and work on the design, getting a website ready to show you.  Throughout the process, we provide regular updates and opportunities for feedback, allowing you to actively participate in shaping the final design. Once we are happy with the website, we then show it to you and if required make any adjustments to the design to meet your tastes.

How do you ensure the website design aligns with our brand identity and target audience?2024-03-06T10:28:23+00:00

Our design process begins with a thorough understanding of your brand and target audience. We conduct in-depth research to identify your unique selling propositions and design elements that resonate with your audience. We involve you in every step of the process, ensuring the final design perfectly aligns with your brand vision.

Can you provide examples of websites you’ve designed in the past?2024-03-06T10:27:14+00:00

Absolutely! We have been building website for over 25 years and have an extensive portfolio showcasing our diverse range of website designs across various industries. Each design is meticulously crafted to reflect our clients’ brand identity and captivate their target audience.

How can I maintain brand consistency on my website?2024-03-06T09:14:10+00:00

We’ll ensure your website design aligns seamlessly with your brand identity, incorporating your company colours and logo, effectively communicating your values, services, and unique selling propositions to potential clients.

Can my website generate leads for my business?2024-03-06T09:12:39+00:00

Absolutely! Your website will serve as a powerful lead generation tool, attracting qualified leads and converting them into clients through effective lead capture forms and persuasive calls-to-action.

How can I effectively showcase my past projects on my website?2024-03-06T09:12:02+00:00

Your portfolio is your best selling tool, and we’ll ensure it’s presented in the most compelling way possible. From project galleries to client testimonials, we’ll showcase your past work and achievements, instilling confidence in potential clients.

Can my website facilitate effective communication with potential clients?2024-03-06T09:11:22+00:00

Absolutely! We’ll incorporate user-friendly contact forms and seamless communication channels, making it easy for clients to reach out and inquire about your services.

How can I ensure my website ranks well on search engines?2024-03-06T09:10:37+00:00

Your website will need to be optimised for the search engines. Our team are SEO experts, implementing strategies to boost your website’s visibility. From keyword optimisation to local SEO tactics, we can ensure your website ranks prominently, attracting more potential clients.

Is it important for my website to be mobile-friendly?2024-03-06T09:07:58+00:00

In today’s digital age, mobile compatibility is crucial. Rest assured, we’ll optimise your website for mobile responsiveness, providing an exceptional user experience across all devices. If your website is not mobile friendly you will find that Google will stop showing it to people, as having a mobile compatible website is one of the requirements they check for now.

How much time will building or updating a website require?2024-03-06T09:04:32+00:00

We respect your time and the demands of your business. Our streamlined process and efficient workflow ensure minimal disruption, delivering results promptly without sacrificing quality, and making the whole thing as easy as possible for you.

For an exact timeframe on the whole process contact us and we will work out for you exactly how long it will take to do what you need.

Will building or updating a website be cost-effective for my business?2024-03-06T09:02:18+00:00

Absolutely! We understand the importance of cost-effectiveness, which is why we offer transparent pricing options tailored to fit your budget. You’ll receive exceptional value without compromising on quality. Just contact us and we will work out an exact quote for you.

What if im not very good with computers?2024-03-06T09:01:02+00:00

Don’t worry, we are not very good at construction work, you can leave the technical complexities to us! Our experienced team has over 25 years experience, and handles all aspects of the website development, guiding you seamlessly through the process from design to implementation, ensuring a stress-free experience.

Even if you want someone to take on maintaining and updating the website for you forever, we are happy to do that.

How can I ensure my website accurately showcases the quality of my work?2024-03-06T08:56:40+00:00

Our team specialises in creating visually stunning websites that effectively showcase the craftsmanship of your projects. Through good quality portfolios of images and videos, we ensure potential clients can truly appreciate the high standard of your work from your website.

Why should I prioritise updating or redesigning my website over other business initiatives?2024-03-06T13:56:39+00:00

Your website is often the first point of contact between your business and potential customers. By investing in a professional and engaging website, you’re positioning yourself for long-term success and growth, ultimately setting yourself apart from competitors.

How can I ensure that my brand identity remains intact during the redesign process?2024-03-06T13:55:02+00:00

We work closely with you to ensure that your brand elements, messaging, and values are incorporated into the new design. Our goal is to create a seamless and cohesive online experience for your audience while maintaining brand consistency.

Will updating or redesigning my website affect my search engine rankings?2024-03-26T10:58:00+00:00

Our team follows SEO best practices to ensure a smooth transition and minimal impact on your rankings. In fact, a well-executed redesign can often improve your SEO performance by optimising for relevant keywords and enhancing user experience.

 See our Free SEO Training Course.

Do I need technical expertise to benefit from a website update or redesign?2024-03-06T14:20:06+00:00

Not at all! Our team handles all the technical aspects, from coding to implementation. We are known for making the entire process very easy for our customers. We can also provide training and ongoing support to ensure you feel confident managing your new website.

I’m attached to my current website design. Why should I consider a redesign?2024-03-09T16:48:34+00:00

Think of a website redesign as an opportunity to elevate your brand and make a lasting impression on your audience. Our team specialises in creating visually stunning and user-friendly designs that align with your brand identity while surpassing industry standards. Just think, if you like your current website, you will absolutely love your new one.

How can I be sure that updating or redesigning my website will be worth the investment?2024-03-09T16:59:11+00:00

While ROI can vary, studies show that businesses with well-designed websites experience higher conversion rates and increased customer engagement. Your customers will often base their opinion of your company on how your website looks. You are also investing in the way your customers view you compared with your competitors. When your website is professionally designed & updated this can give your customers confidence in your service & professionalism.

Will updating or redesigning my website take up a lot of my time?2024-03-09T21:15:37+00:00

We understand your time is valuable. Our team handles the majority of the work, making the whole process as easy as possible for you, allowing you to focus on running your business. We provide clear timelines and aim to complete before the deadline where possible, to ensure minimal disruption to your operations.