Web Agency Services2024-07-02T11:19:07+00:00

Web design services in London


Frequently Asked Questions about our Web Services

Over the past 25 years that we have been building websites, we have found certain questions often come up.
So we have listed some of them below to help you quickly find answers and give you peace of mind.

What security measures do you implement to protect websites from cyber threats?2024-03-06T11:09:02+00:00

We recommend implementing a multi-layered approach to website security, including SSL encryption, firewall protection, malware scanning, and regular security audits. These proactive security measures mitigate risks and safeguard websites against cyber threats such as hacking, phishing, and data breaches.

Which social media platforms do you recommend integrating into the website?2024-03-06T11:07:30+00:00

This depends on your business and your audience. We recommend integrating social media platforms that align with your business goals, target audience, and content strategy. Popular options include Facebook, Twitter, Instagram, LinkedIn, YouTube, and Pinterest, but we can tailor recommendations based on your specific needs.

How do you ensure the website provides a seamless user experience?2024-03-06T11:05:48+00:00

Our UX design process focuses on understanding user needs, behaviours, and preferences to create intuitive and engaging website experiences. We conduct user research, usability testing, and user journey mapping to identify pain points and optimise the website for ease of use and navigation.

Can you assist with domain registration and management?2024-03-06T11:04:43+00:00

Absolutely! We can help you secure the perfect domain for your website. If you need help, our team will guide you through the domain registration process, help with domain transfers, and manage DNS settings to ensure your website is accessible online.

Do you offer website hosting services, and are the server specifications high?2024-03-06T11:03:12+00:00

Yes, we offer reliable website hosting services with robust server specifications to ensure optimal website performance and uptime. We have negotiated a special deal  with a good hosting company to provide a higher quality hosting service than is offered as standard. We charge just £60 per year for our hosting account, however we only offer this hosting for websites that we have either built, or that we manage for our customers.

How do you ensure the copy is engaging, informative, and tailored to our target audience?2024-03-06T10:57:55+00:00

We conduct thorough research to understand your target audience, industry, and unique selling propositions. Our copywriters use this insight to craft content that effectively communicates your message, addresses your audience’s pain points, and encourages engagement and conversion.

Do you provide copywriting services for website content?2024-03-06T10:57:15+00:00

Yes, we offer professional copywriting services to create compelling and engaging content for your website. Our team of experienced copywriters specialises in crafting persuasive copy that resonates with your target audience and drives action.

Do you offer custom graphic design services for logos, banners, and other branding elements?2024-03-06T10:56:21+00:00

Absolutely! Our talented graphic designers specialise in creating custom logos, banners, and other branding elements that effectively represent your brand and captivate your audience. We work closely with you to ensure the designs align with your brand identity and messaging.

What SEO strategies do you implement to improve website visibility and rankings?2024-03-06T10:54:46+00:00

We implement a comprehensive range of SEO strategies, including careful keyword research, on-page optimisation, link building, and content creation. Our goal is to use our 25 + years of accumulated training and knowledge to improve your website’s visibility and rankings on search engines, driving organic traffic and increasing your online presence.

Do you offer ongoing support and maintenance for the CMS, including updates and security patches?2024-03-06T10:52:56+00:00

Yes, we offer ongoing support and maintenance services for the CMS, including regular updates and security patches. These are available either on an as and when needed basis, or on a regular monthly contract, whichever you prefer. Our goal is to ensure your website remains secure, up-to-date, and functioning optimally, allowing you to focus on growing your business.

Can you provide training on how to use the CMS for content updates and management?2024-03-06T10:51:34+00:00

Absolutely! We can provide comprehensive training on how to use the CMS for content updates and management. Our training sessions are tailored to your specific needs and skill level, ensuring you feel confident and empowered to make updates to your website independently, and we are only WhatsApp message, Email, or Call away if you ever need help.

Which CMS platforms do you recommend, and why?2024-03-06T10:49:50+00:00

We recommend CMS platforms like WordPress, Joomla, or Drupal, known for their flexibility, scalability, and ease of use. These platforms offer a wide range of features and functionalities, empowering you to manage and update your website content with ease. By far the most popular CMS platform of all is WordPress with just over 43% of all websites on the internet being on this platform as of 2024.

Do you provide support for setting up and managing product listings, pricing, and inventory?2024-03-06T10:46:31+00:00

Absolutely! We offer comprehensive support for setting up and managing product listings, pricing, and inventory on your e-commerce website. Our intuitive content management system (CMS) makes it easy to add, edit, and organise product information, ensuring your online store is always up-to-date and accurate. If you prefer to have us setup and manage your products and inventory then we can also provide this service on either a one off, or an on-going basis.

If you like you can even contact us to work exclusively for you a set number of days a month, this is available from 1 – 12 days a month. Contact us for prices.

How do you ensure the security of customer data and transactions on the e-commerce website?2024-03-06T10:42:55+00:00

Security is our top priority. We implement industry-leading security measures, including SSL encryption, PCI compliance, and secure payment gateways, to safeguard customer data and transactions. Our goal is to provide a safe and secure shopping experience for your customers, building trust and loyalty.

Can you build an e-commerce website that can handle a large inventory and high transaction volume?2024-03-06T10:41:07+00:00

Absolutely! Our e-commerce solutions are fully scalable and can accommodate businesses of all sizes, from startups to enterprise-level organisations. We use robust platforms and advanced features to ensure seamless transaction processing and inventory management.

How do you ensure the custom development work aligns with our business goals and requirements?2024-03-06T10:40:16+00:00

We begin by gaining a deep understanding of your business goals and requirements. We collaborate closely with you throughout the development process, providing regular updates and opportunities for feedback. Our goal is to deliver custom solutions that not only meet but exceed your expectations, driving tangible results for your business.

Do you have experience integrating third-party APIs or systems into websites?2024-03-06T10:38:13+00:00

Absolutely! We have extensive experience integrating various third-party APIs and systems into websites, including payment gateways, CRM systems, and other integrated automation tools. Our seamless integrations enhance the functionality and effectiveness of your website.

What kind of custom features and functionalities can you develop for our website?2024-03-06T10:36:06+00:00

Our team of experienced developers can create custom features and functionalities tailored to your specific needs and objectives. Whether you require advanced e-commerce functionality, a bespoke exclusive plugin built, customised forms, or integration with third-party systems, we have the expertise to bring your vision to life.

How do you ensure the website functions effectively on different devices and screen sizes?2024-03-06T10:33:31+00:00

Our websites are built using responsive design principles, ensuring seamless functionality across all devices and screen sizes. These websites adapt seamlessly to different devices, providing an exceptional user experience regardless of the screen size.

What is your design process, and how much input can we have during the design phase?2024-03-06T10:31:46+00:00

Our design process is collaborative, ensuring your input and feedback are valued every step of the way. We start with an initial consultation to understand your design preferences and objectives. Then we go away and work on the design, getting a website ready to show you.  Throughout the process, we provide regular updates and opportunities for feedback, allowing you to actively participate in shaping the final design. Once we are happy with the website, we then show it to you and if required make any adjustments to the design to meet your tastes.

How do you ensure the website design aligns with our brand identity and target audience?2024-03-06T10:28:23+00:00

Our design process begins with a thorough understanding of your brand and target audience. We conduct in-depth research to identify your unique selling propositions and design elements that resonate with your audience. We involve you in every step of the process, ensuring the final design perfectly aligns with your brand vision.

Can you provide examples of websites you’ve designed in the past?2024-03-06T10:27:14+00:00

Absolutely! We have been building website for over 25 years and have an extensive portfolio showcasing our diverse range of website designs across various industries. Each design is meticulously crafted to reflect our clients’ brand identity and captivate their target audience.